Shipping and Delivery

The cost of transport via SDA courier depends on the weight, volume and destination of the goods and will be calculated automatically on confirmation of the order. Goods will be delivered on a working day. Please give an address where someone is likely to be present. FIS Design Srl cannot be held liable for delayed deliveries or changes due to reasons beyond its control, or to traffic or driving conditions in general.

Warranty and right of withdrawal

All our items are guaranteed against defects. Any defects must be reported to FIS Design Srl by registered letter with advice of receipt within 8 days of receipt of the goods. Please quote your full name and the order number assigned to your purchase. If the defect is confirmed, we will replace the item at our expense.
The goods are also covered by all the warranties envisaged by the italian consumer protection laws.
Our clients are entitled to withdraw from the agreement, without any penalty, in accordance with the provisions of art. 5 of Legislative Decree no. 185 of 22nd May 1999. This law allows you to return the purchased items, after informing us by registered letter with advice of receipt within 10 days of receipt of the goods. Please quote your full name and the order number assigned to your purchase. You can choose to have the items replaced or a refund of the sum paid. You will only be charged transport costs. The right of withdrawal only applies to integral items and packaging, in perfect condition at the time of return, as verified by our representative on receipt of the goods.

Liability

FIS Design Srl cannot be held liable for direct or indirect damage or loss connected with sale of the goods and services offered in the catalogues published on the ramart.it website.
The company is not liable for delayed or failed delivery of the goods, or for discrepancies between the goods and the specifications published on the website, or for any other problem not directly attributable to FIS Design Srl.
FIS Design Srl reserves the right to modify or remove articles from the catalogue, or adjust the prices at any time without notice.

Exclusive jurisdiction

Any disputes between the parties will be settled by the Court of Brescia.