Sale Conditions

Here you can find useful information on your purchases, the methods of despatch and payment, warranties and after-sales service. If you are unable to find the answers you are looking for, please send your queries to

To purchase items from this website you need to be registered as a private or corporate user. To do this, complete the sign-up page with your personal details and we will send you within 48 hours an e-mail containing a password that you can use to access the website and view your personal trolley and any offers and discounts.

You can view the pages you are interested in and click the items to add them to your trolley. You can view the contents of your trolley at any time and change or remove any item.
Once you have decided what to order, you can personalize the items with various kinds of finish or serigraphic print. If your trolley contains at least six items, you can click the “gift pack” option. The items will be despatched in elegant gift wrapping accompanied by a card with a message on it.

The prices are inclusive of Vat and any extras or discounts. Click "confirm order/payment" to complete the order. You can return to the catalogues at any time. Your order will be recorded and you can confirm it at a later stage.

FIS Design Srl reserves the right to reject orders that do not provide a sufficient guarantee of solvency or ones that are incomplete or incorrect, or if the items requested are not available. In such cases, you will be informed by e-mail that the order has not been finalized and that FIS Design Srl has not executed your order. Reasons for rejection will be provided.